Tokyo Cuban jewelry is a long-term partner in your life. In order to guarantee its value for eternity, we have quality certification and a post-purchase support system in place.
proof of quality
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Issuance of quality certificate
Tokyo Cuban takes responsibility for certifying the quality of all the jewelry we deliver."Quality Certificate"I will attach it. This certificate is proof that the product is genuine and has passed strict quality standards, including the quality of the precious metals used, product specifications, and skilled Japanese craftsmen. Please keep it in a safe place as you will need it when receiving after-sales service.
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mint hallmark
All products are certified to have passed strict quality tests by the Japanese Mint."Hallmark"is engraved. This indicates that the material value of the jewelry you receive has been objectively verified by a public institution.
About after-sales service
At Tokyo Cuban, we provide a variety of maintenance services provided by skilled craftsmen so that you can enjoy the jewelry you purchase for a long time.PaidWe accept orders at
Our jewelry deepens in its brilliance over time with our customers. We will wholeheartedly support our valued partners so that they can continue to be in top condition.
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repair
We handle a variety of repairs, including broken chains, defective metal fittings, and scratch removal. First, we will examine the condition of your item and recommend the best repair method and estimate.
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cleaning
We offer professional cleaning to remove the fine dirt that has accumulated over the course of regular use and restore the jewelry's original shine.
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Resize
We also accept resizing of rings, etc. Due to the characteristics of the structure and design of the product, we are limited in what we can accommodate, so please feel free to contact us first.
If you would like to receive after-sales service, please contact us using the inquiry form below. If you can let us know the product number listed on the quality certificate and the date of purchase, we will be able to assist you more smoothly.